Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-intelligent-light-system-repair.dentrepair-talk.com (hereinafter referred to as “Mercedes Intelligent Light System Repair,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty in Data Practices Act (CTDPAA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at http://mercedes-intelligent-light-system-repair.dentrepair-talk.com
  2. Any applications, software, or services offered by Mercedes Intelligent Light System Repair
  3. Interactions between users and our digital platforms (e.g., online forms, surveys)
  4. Communications initiated by us, such as newsletters, emails, calls, or text messages

Please note that this policy does not cover third-party websites, applications, products, or services linked to or from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such external resources.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data during your interaction with Mercedes Intelligent Light System Repair:

  1. Authorized User Account: When you use our applications or services as an authorized user, we collect and store account-related information, including usernames and passwords.
  2. Website Visits: Visiting our websites linked to this Privacy Policy implies agreeing to the terms outlined herein. We track your interaction with these sites for analytics and improvement purposes.
  3. Communications: If you choose to receive communications from us, we may use your contact details (email, phone, or SMS) to deliver newsletters, promotional materials, or important updates regarding our services.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. These include:

  1. Account Information: Details associated with your user account, such as username, email address, and password (hashed and encrypted).
  2. Payment Information: Credit or debit card details, billing addresses, and transaction records for processing payments securely.
  3. Financial Information: Bank account numbers, wire transfer details, and other financial data required for financial transactions.
  4. Purchase Information: Items you have purchased from us, including dates of purchase, quantities, and order totals.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, or advertising IDs, used for analytics and targeted advertising.
  6. Location Data: Information about your geographical location, collected through GPS signals or other tracking technologies (with your consent), to provide location-based services.
  7. Feedback: Your comments, suggestions, and ratings to improve our products and services.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (e.g., name, profile picture) for account management purposes.
  9. Product Information: Details about the products you view or purchase on our website, including product codes and preferences.

We acquire this data through direct user input, tracking technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your device to enhance user experience and gather analytics. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functions of our website, such as enabling you to log in securely.
  2. Preferences: Cookies store settings tailored to your preferences, like language choices or website layout.
  3. Analytics: They help us understand user behavior, allowing us to improve site navigation and content delivery.

Users have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes specified in this Privacy Policy or as required by law. Once the purpose of data collection is accomplished, we securely delete or anonymize the information to ensure it remains protected.

Security Measures

Mercedes Intelligent Light System Repair implements robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols for data transmission and storage to protect against unauthorized access.
  2. Secure Processing: Our third-party payment processors adhere to PCI DSS (Payment Card Industry Data Security Standard) to ensure secure financial transactions.
  3. Access Controls: Strict access controls are in place to restrict access to personal data on a need-to-know basis only.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). Our services and website are designed for adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to access and receive a copy of the personal data we hold about you.
  2. Rectification: The right to request corrections or updates if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to ask us to delete your personal data, subject to certain legal exceptions.
  4. Restriction: The right to limit the processing of your data in specific circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights or file complaints, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

Mercedes Intelligent Light System Repair reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information on data protection practices.

Contact Information

For inquiries, unsubscription requests, or questions regarding your privacy, please reach out to us via:

  • Email: contact@mercedes-intelligent-light-system-repair.dentrepair-talk.com
  • Postal Mail: Mercedes Intelligent Light System Repair, [Address], City, State, ZIP Code (please include “Privacy” in the subject line)